Frequently Asked Questions
Do I need a referral from my doctor?
No, the state of Virginia allows for you to be seen for 30 business days without a prescription. If treatment continues beyond 30 days, a prescription will be required.
Do you take insurance?
Erin Chapman is an out of network provider for all insurances. However, upon request, you can receive a superbill which can be provided to your insurance company for reimbursement. There is no guarantee to what extent you will be reimbursed.
Patients with Medicare can only be treated for services considered to be non medically necessary and are not eligible for reimbursement.
Can I use my HSA of FSA?
Yes, you can use your health savings account of flexible spending account to cover your charges.
Why should I go to an out of network provider?
Removing the restrictions of insurances can allow for better quality care. With concierge care you will not be handed off for treatment to an aide or a tech and will be under the direct supervision of a licensed PT at all times. This can allow for a faster recovery time. It may take more sessions to reach your goals in a clinic setting, and your co-pays may well add up to more than what you will pay for concierge care. You will never receive a surprise bill for treatments not covered or denied approval for medical necessity.